Complaints

Raise a concern

Contact us about any concern regarding Index Insurance or your dealings with us. We will review it promptly and fairly.

How to contact us

Email info@indexinsurance.com.au with your name, contact details, the nature of your concern and the outcome you seek.

External dispute resolution

Applicable external dispute resolution details will be published once Index’s authorised representative, AFSL and product arrangements are confirmed. No scheme membership is represented on this website.